What is this site all about?

We Sell:

Top Up Codes – Refill Voucher Codes you enter into your phone
Online Refill – Credit sent directly to a mobile phone

On Networks:

Happy DTAC prepaid
AIS 12Call prepaid
True Move prepaid

Payment Methods:

Paypal – Major Credit Cards

Our Customers Are:

• People using a Thai SIM card outside Thailand.
• People in Thailand not near a 7-11.
• People wishing to send refill credit as a gift.

I used the top up online service and have not received my top up credit yet, where is it?

Top Up Online orders are not sent automatically to pending users. Orders are reviewed, and sent as soon as possible, almost always within 24 hours.   Sometimes there are delays in the system.  If the status of your order has not changed after 24 hours, please use this form.

[easy_contact_forms fid=4]

How do I know if the credit has been sent?

You can log into your account, and check the order status.  Also the number being topped up will receive a notification SMS.

What is “top up online” or “refill on mobile”?

Top up credit  sent from a merchant via their phone to another phone by entering in their phone number and the amount of the top up.  A confirmation SMS is sent to both phones when the transaction is complete.

How long does it take top up refill vouchers to be sent?

The top up code is instantly sent to your email.

I am outside of Thailand, will top up codes still work?

Yes. On DTAC use [sws_highlight hlcolor=”fbfac7″]*100*_yourcode_# [/sws_highlight]send to add value.  On AIS use [sws_highlight hlcolor=”fbfac7″]*120*_yourcode_# [/sws_highlight]send.  More details on DTAC Service. AIS 12Call.

How can I check my remaining balance?

Using a USSD Code: DTAC Happy press: [sws_highlight hlcolor=”fbfac7″]*101#[/sws_highlight] or  [sws_highlight hlcolor=”fbfac7″] *101*9#[/sws_highlight] . On AIS 12Call use: [sws_highlight hlcolor=”fbfac7″] *121#[/sws_highlight].    True Move : [sws_highlight hlcolor=”fbfac7″] #123#[/sws_highlight].

The code is not working.  What can I do?

First, check you bought the correct top up. If you use AIS, DTAC credit will not work. In most cases we can refund your unused credit. Sometimes code entry errors occur so it may be a quick fix.  If the code is correct, by using the serial number we can check if the code has been used or not.  Upon your request we can send you photo verification of the top up card.

Can you give me a discount?

We have dropped our prices since the launch of our automated top up.  

How do I turn on International Roaming?

DTAC: Press [sws_highlight hlcolor=”fbfac7″]*118*9#[/sws_highlight] send or IVR: [sws_highlight hlcolor=”fbfac7″]*1018[/sws_highlight] send 12Call: Press [sws_highlight hlcolor=”fbfac7″]*125*1#[/sws_highlight] send or dial [sws_highlight hlcolor=”fbfac7″]*125[/sws_highlight] More..

How can I contact the call center?

Thai Mobile Call Center Numbers.

How can I find out my phone number? 

Check our Keypress Codes page.

How can I find out my current call rate and price plan?

Check our Keypress Codes page.

How can I find check the price of a call to any country?

Check our Keypress Codes page.

What payment methods do you support?

Credit cards via Paypal.

Can you tell me how much xx.xx USD is?

 

Currency Converter by Oanda Forex

Can I hear someone talk about it?

Listen to Tony and Greg from Bangkokpodcast.com talk about our site:

[audio:https://thaiprepaidcard.com/wp-content/uploads/2011/06/bkkPodcast.mp3]